delivery policy
Farida Jewelry Delivery Policy
Our Commitment to Timely Delivery
At Farida Jewelry, we understand you're excited to receive your personalized jewelry. We strive to ensure your order arrives safely and promptly. To make things even better, we offer free shipping on all orders, worldwide!
Here's our delivery policy:
Processing Time
- Handcrafted with Care: Each piece of Farida Jewelry is custom-made with love. Please allow 7 business days for your order to be handcrafted and prepared for shipment.
- Order Confirmation: You will receive an order confirmation email once your order is placed.
- Shipment Notification: You will receive a shipping confirmation email with tracking information once your order is dispatched.
Shipping Methods
- Reliable Delivery: We partner with trusted carriers, DHL and our own courier service, to deliver your precious jewelry.
Delivery Timeframes
- Standard Delivery: Most orders will take 7 to 14 working days to be delivered to your doorstep, anywhere in the world.
- Delivery Updates: You'll receive updates on your order's progress, including tracking information, so you know when to expect it.
Delivery Address
- Accurate Information: Please ensure your delivery address is accurate and complete to avoid delays or delivery issues.
Tracking Your Order
- Tracking Number: You can track your order using the tracking number provided in your shipping confirmation email.
- Order Status: You can also check your order status on our website by logging into your account.
Delays and Issues
- Unforeseen Circumstances: While we strive for timely delivery, unforeseen circumstances such as weather conditions or customs delays may occasionally occur.
- Contact Us: If you experience any delays or issues with your delivery, please contact our customer support team at faridanecklaces@gmail.com. We're here to help!